TSA National Congress 2019 - Post Thoughts

We were delighted to have over 70 delegates attend the TSA National Congress in Birmingham last week. Held at the Regency Hyatt Hotel, the evening prior brought in around 20 delegates for a members’ meet up, which served as a fantastic networking opportunity for those involved. With the main Congress day and evening plans being held on Thursday 14th November 2019.

The TSA National Congress was a new event for this year, and in no way serves as a replacement for the annual TSA National Conference. This year, we saw the TSA Spring and Autumn Conference (held in May and September), acting in replacement of the National Conference, which was rebranded with the aim to reach across to all levels of TSA membership to come together and discuss key industry issues aswell as keeping up to date on TSA news. The National Congress, which was only open to Premium Supply Partners, Business owners, MD’s of Laundries etc. was a smaller, more condensed event with high quality papers on industry themes aswell as slightly longer breaks and networking time.

The event kicked off with a warm welcome from TSA CEO, David Stevens and TSA Chairman, Charles Betteridge. Charlie provided an insight to how far the TSA has come this year, aswell as referencing the work of previous TSA CEO’s and in particular, paying homage to Murray Simpson who passed away tragically almost 5 years to the date. He also welcomed new staff member, Emma Andersson who is in her 5th week as Admin and Finance Manager at the TSA on a part time basis. Laura-Jade Heseltine has also had membership services added into her role, so will be managing the TSA membership aswell as running all of the events, with Shyju Skariah continuing to take the lead on the TSA Knowledge Networks, Project work and the Technical side of things.

Keynote speaker, Matthew Syed, then took the stage to open the Congress. Matthew is one of the world’s most influential thinkers in the field of high performance and cultural change. He is also a multiple award-winning columnist, highly-acclaimed speaker and author of five bestselling books.  He was Britain’s No.1 table tennis player for almost a decade, picking up a multitude of English and Commonwealth titles and represented Great Britain in two Olympic Games. Matthew really engaged with the Congress audience through audience participation and an extensive Q&A session. His main themes being around the importance of a growth mindset within your team aswell as cognative diversity. Matthew well and truly set the theme for the day and provided a kickstart to the Congress!

After lunch, TSA CEO, David Stevens provided attendees with a more extensive look at TSA news, including project updates and upcoming events news. TSA membership will be contacted in the next coming weeks regarding membership renewals and an events calendar for 2020. With the next TSA event being a two-day Laundry Engineering course in January. He also reminded attendees, that we are still cleaning our member data base and website, so companies will be contacted to re-confirm their in-house information and to decide on key contacts for mailing lists and marketing news.

Afternoon papers focused more on the industry as a whole and first up was Tim Fanning, Director of Hatch Regeneris who ran through an Economic Value Report for the Textile Services Industry. This is a guidance document we have available for the TSA membership and a document that we would like to update and re-circulate. The document serves as a helpful tool for lobbying and provides us with an overall overview of the industry itself with relevant stats and statistics to accompany it.

Next up was the CEO of the TRSA, Joseph Ricci – all the way from America! Who delivered a paper on Trade Organisations on a Global Platform. This included looking at the challenges from the American Market and the TRSA organisation as a whole, aswell as looking at growth opportunities and advocacy. The TRSA and TSA share a lot of best practices and engage well with one another. We are also looking to engage more with the other European associations and there is a National Associations meeting annually, which brings the associations together to share best practice and discuss key industry topics. This year it was hosted by the TSA in London, in October.

The last session of the day was an engaging panel session from key industry leaders to wrap up the Congress. Honoured to have speaking, we welcomed Peter Egan, CEO of Johnson Service Group; Linda McCurdy, President & CEO of K-Bro Linen Systems; and Julian Carr, Chairman of Regency Laundry to take centre stage and engage in some hot debate and discussion with the audience! This included sharing personal insights and drawing on experiences of many years in the industry.

David Stevens then closed the Congress and thanked everyone for attending. In the evening we celebrated the Congress and allowed plenty of time for networking, through a cocktail reception and sit-down dinner. We even had a surprise in store for our dinner guests, when their serving waiters suddenly burst into song!

Overall, it was a great opportunity to bring together key players in the industry and main feedback was that networking time was valued and that the 'TSA buzz' continued. The membership is currently running on high energy and good spirits and we cant wait to share with you what we have in store for 2020!

   TSA Staff pictured as below:

 From Left to Right;
 Laura-Jade Heseltine, Membership and Events Manager
 Emma Andersson, Admin & Finance Manager
 David Stevens, Chief Executive
 Shyj Skariah, Technical Services Manager

Congress photographs and speaker slides:

National Congress 2019 - Photographs.pdf TSA update.pdf Tim Fanning.pdf Joseph Ricci.pdf

These are for personal use only, and not to be shared.

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