Due to its immense success in 2002, the TSA’s highly acclaimed 8th Textile Rental Management Course will be held from 22 to 27 February at the Lane End Management Centre, High Wycombe, Buckinghamshire.

Where else can you get industry experts passing on their valuable experience to your up and coming managers? This is an exceptional opportunity for you to tap into the wealth of knowledge which our presenters, who are all industry based, have gained during their working life.

This week-long, residential course covers the following subjects:

• Marketing
• Sales
• Customer Service
• Human Resources - recruitment & selection, interviewing skills,
• induction, training & development, appraisals & performance
• Employment Legislation
• Health & Safety
• Production Systems - plant layout & design, garment systems,
• flatwork systems, hygiene standards & legislation
• Finance
• Purchasing & Supply
• Quality Management Systems
• Transport, distribution and route planning
• Resource Management
• European & International Standards for laundering

DO NOT DELAY, register your interest in sending your new and junior managers on this unique course. Delegates leave the course feeling enthused and motivated and they can’t wait to pass this on to their staff and colleagues. Some of the comments on the 2002 Evaluation forms included: "I would like to thank the TSA for such a brilliantly run course"; "the course is a credit to our industry, it does not fail to benefit delegates"; "I found the course by the end of the week gave me an excellent insight into the laundry business" and "I thought the standard of instruction was excellent".

The cost of the course has been kept at the same level as in 2002; with the fully inclusive cost of £1,200 + VAT, covering 5 nights’ residential accommodation and all meals from Sunday night dinner to lunch on Friday, this represents exceptional value for money. A manual which includes all the papers from the course is given to each delegate upon departure. We have been extremely fortunate that the Worshipful Company of Launderers’ has again agreed to sponsor the Course by way of a grant. This has allowed us to keep costs to a minimum.

Non TSA members as well as members are welcome to attend the course. The fully inclusive cost to non members is £2,000 plus VAT.

Please click on to the buttons below for the full programme and a booking form:

Programme     Booking form

BOOKINGS SHOULD BE SENT TO THE TSA BY FRIDAY 12 DECEMBER 2003

Textile Services Association Ltd, 7 Churchill Court, 58 Station Road, North Harrow, Middlesex HA2 7SA Tel: 020 8863 7755 Fax: 0208 861 2115 email: tsa@tsa-uk.org